
Personal Liability Notices (PLNs): Understanding Your Personal Risk
When HMRC suspects unpaid taxes, the anxiety for company directors and accountants can be profound.
Personal Liability Notices (PLNs) have the power to breach the limited liability protections typically afforded to directors, placing personal assets at risk.
This potential for personal financial loss demands immediate attention and decisive action. Ignoring or delaying a response could lead to severe consequences, including personal bankruptcy.
Understanding when HMRC can hold individuals personally responsible is crucial, as it helps mitigate risks and protect personal finances from the repercussions of corporate tax debts.

- What Are Personal Liability Notices?
- When HMRC Issues a Personal Liability Notice
- Who Can Be Held Liable?
- Key Risks and Early Consequences
- Available Options and How to Respond
- How PLNs Are Calculated and Apportionioned
- Appeals and Dispute Processes
- Common Mistakes to Avoid
- PLN FAQs
- Next Steps for Directors and Accountants
What Are Personal Liability Notices?
Personal Liability Notices (PLNs) are a tool used by HM Revenue & Customs (HMRC) to hold company officers personally accountable for specific unpaid taxes, overriding the usual protections of limited liability. This mechanism is grounded in legislation such as the Social Security Administration Act 1992 (SSAA 1992) and the Value Added Tax Act 1994 (VATA 1994). PLNs are issued when HMRC believes there has been fraud, neglect, or dishonesty in handling National Insurance Contributions (NICs), Pay As You Earn (PAYE), VAT, or related penalties. [1]Trusted Source – GOV.UK – NICs Personal Liability Notices
Unlike general company debts, which typically remain within the corporate entity, PLNs allow HMRC to recover tax debts directly from individuals responsible for financial misconduct. This approach ensures that funds owed to the Exchequer are not lost if a company fails to pay its dues. The issuance of a PLN requires HMRC to demonstrate that the failure to pay was due to deliberate or negligent actions by company officers.
Key Differences
• General Company Debts: Limited liability usually protects personal assets.
• Tax Debts Covered by PLNs: Personal liability arises if fraud, neglect, or dishonesty is proven.
By piercing the corporate veil, PLNs serve as a deterrent against misuse of limited liability status and ensure that directors cannot evade responsibility for tax obligations through corporate structures.
[2]Trusted Source – LEGISLATION.GOV.UK – SSAA 1992 s121C
When HMRC Issues a Personal Liability Notice
HMRC issues a Personal Liability Notice (PLN) when it suspects misconduct, such as late or missing payments of PAYE, NICs, and VAT. The triggers for such action include fraud, neglect, dishonesty, and deliberate inaccuracies. HMRC requires substantial evidence of personal fault or reckless disregard for tax obligations before issuing a PLN. This rigorous investigation process ensures that only those genuinely culpable are held accountable.
Consider a scenario where a director prioritises paying other creditors over HMRC. This decision can quickly escalate into a serious issue if it leads to unpaid taxes. Such actions might be deemed neglectful, especially if the director knew about the tax obligations but chose to ignore them. In this case, HMRC could issue a PLN, holding the director personally liable for the company’s tax debts.
Ignoring repeated requests for payment significantly increases the risk of receiving a PLN. It is crucial to engage with HMRC promptly and address any outstanding liabilities to avoid personal financial repercussions.ny officers responsible for the non-payment and assess their level of culpability.
Who Can Be Held Liable?
In the context of Personal Liability Notices (PLNs), liability extends beyond just official company directors. HMRC scrutinises actual decision-making authority, meaning shadow directors and de facto directors can also be held accountable. A shadow director is someone whose instructions the board routinely follows, while a de facto director acts as a director without formal appointment. Company secretaries and high-level managers may also be liable if they effectively manage the company’s financial affairs.
For instance, consider a business consultant who regularly advises a company on which creditors to pay and how to manage cash flow. If this consultant’s influence is substantial enough that the board acts on their advice consistently, HMRC might classify them as a shadow director, making them liable under a PLN.
It is crucial to understand that limited company status does not shield individuals who control or significantly influence key decisions from personal liability. This means that even those acting behind the scenes can face personal financial consequences if they are deemed responsible for unpaid taxes due to fraud, neglect, or dishonesty.
[3]Trusted Source – GOV.UK – HMRC National Insurance Manual: Meaning of “officer” (including shadow/de facto)
Key Risks and Early Consequences
If a Personal Liability Notice (PLN) is issued, the immediate financial threat to your personal assets is significant. You may face personal bankruptcy if debts remain unpaid, as HMRC can pursue personal assets, including homes. The risk of director disqualification is also high, potentially barring you from future company management roles. Reputational damage can ensue, affecting professional relationships and future business opportunities. Legal fees can mount quickly, adding to financial strain, while the mental stress of dealing with HMRC proceedings can be overwhelming.
Failing to engage with HMRC promptly exacerbates these risks. Ignoring correspondence or delaying action increases the likelihood of enforced recovery actions or legal proceedings. This could involve court judgments or bankruptcy petitions, further complicating financial recovery. Therefore, it is crucial to address HMRC notices immediately to explore options like negotiating payment plans or disputing the notice if warranted. Taking proactive steps can mitigate the severity of consequences and potentially lead to more favourable outcomes.
Available Options and How to Respond
When facing a potential Personal Liability Notice (PLN) from HMRC, swift action is crucial. Begin by contacting HMRC to explore Time to Pay arrangements, which can provide breathing room by spreading out tax payments. Negotiating partial settlements might also be an option if immediate full payment is not feasible.
Gathering evidence is essential to demonstrate that there was no personal wrongdoing. This includes maintaining detailed records of decisions and communications, which can help prove that any tax issues were not due to neglect or dishonesty on your part.
If your company is nearing insolvency or already insolvent, consulting a licensed Insolvency Practitioner is advisable. They can offer guidance on restructuring options and help manage the situation to minimise personal liability.
Prompt action is vital to contain personal liability and reduce the risk of enforced collections. Delaying engagement with HMRC or failing to seek professional advice can lead to more severe consequences, including personal financial loss and potential bankruptcy. Taking these steps early can help protect your personal assets and reputation.
How PLNs Are Calculated and Apportionioned
HMRC calculates the amount owed under a Personal Liability Notice (PLN) by assessing the unpaid tax liabilities of a company, specifically targeting National Insurance Contributions (NICs), VAT penalties, and PAYE debts. The calculation involves determining the extent of fraud, neglect, or dishonesty attributed to individual directors or officers. For NICs, under Section 121C of the Social Security Administration Act 1992, HMRC apportions the debt among culpable officers based on their level of blame, not their financial capacity. This ensures that those most responsible for the misconduct bear the greatest liability.
For VAT penalties, Section 61 of the Value Added Tax Act 1994 allows HMRC to recover penalties from individuals whose dishonest actions led to the evasion. Unlike NICs, VAT penalties focus on the individual’s dishonest conduct rather than neglect. The Finance Acts further extend personal liability to deliberate inaccuracies across various taxes.
Interest charges accrue from the date a PLN is issued, calculated at rates prescribed by Section 178 of the Finance Act 1989. This interest ensures that HMRC is compensated for delayed payments. Ignoring these liabilities can lead to severe personal financial consequences, including bankruptcy and disqualification.
[4]Trusted Source – LEGISLATION.GOV.UK – VATA 1994 s61
Appeals and Dispute Processes
Challenging a Personal Liability Notice (PLN) from HMRC involves several key steps. Initially, you have the right to appeal to the First-tier Tribunal, but this must be done within 30 days of receiving the notice. Before reaching this stage, HMRC typically conducts an internal review, which may resolve disputes without needing a tribunal hearing.
When appealing, it is crucial to provide evidence that counters HMRC’s claims of fraud or neglect. While the burden of proof lies with HMRC, you must present a coherent defence to support your case. This might include documentation or testimony demonstrating compliance efforts or explaining any misunderstandings. [5]Trusted Source – GOV.UK – Disagree with a tax decision or penalty
The tribunal has the authority to confirm, reduce, or even increase the liability outlined in the PLN. Therefore, it is essential to prepare thoroughly and consider seeking professional advice to strengthen your position. Remember, engaging early with HMRC and addressing issues proactively can often lead to more favourable outcomes.
[6]Trusted Source – GOV.UK – Appeal to the tax tribunal
Common Mistakes to Avoid
Directors often fall into several traps when dealing with HMRC, which can lead to Personal Liability Notices (PLNs). Ignoring correspondence from HMRC is a critical error, as it can escalate matters quickly.
Prioritising personal loans or other creditors over clearing tax arrears is another common mistake that can be interpreted as neglect. Directors should also ensure that board-level efforts to address debts are thoroughly documented.
A widespread misconception is that limited liability will automatically shield personal finances from unpaid taxes; however, this is not the case if HMRC issues a PLN.
Engaging with HMRC early is crucial, as it significantly reduces the risk of receiving a PLN and allows for potential negotiation or settlement.
PLN FAQs
How quickly can HMRC serve a PLN after a missed payment?
HMRC can issue a Personal Liability Notice (PLN) promptly once it determines that the conditions for issuing one are met. This usually follows an investigation into the missed payment, focusing on whether fraud, neglect, or dishonesty was involved. The timeline can vary based on the complexity of the case and the evidence needed.
Are all directors equally liable if more than one is at fault?
No, liability under a PLN is apportioned based on each director’s degree of culpability. HMRC assesses who was responsible for the neglect or fraud leading to unpaid taxes and divides the liability accordingly. Directors are not automatically equally liable; it depends on their individual roles and actions.
Does ‘limited liability’ not protect directors from PLNs?
Limited liability does not shield directors from PLNs when HMRC finds evidence of fraud, neglect, or dishonesty. PLNs are designed to pierce the corporate veil in such cases, making directors personally liable for specific tax debts like NICs, PAYE, and VAT penalties.
How do HMRC officers assess ‘neglect’ in practice?
HMRC evaluates neglect by considering whether a reasonable person in the director’s position would have acted differently. This includes examining if directors prioritised other creditors over tax obligations or failed to implement systems for tax compliance. Neglect is determined objectively, focusing on actions or omissions that demonstrate a lack of care.
Can resigning as a director prevent personal liability?
Resigning does not absolve a director from liability for actions taken while they held office. If neglect or fraud occurred during their tenure, they could still be issued a PLN. Resignation may limit future liabilities but does not erase past responsibilities.
What if the unpaid tax was mainly caused by a former director’s actions?
Current directors can still be held liable if they continued the practices leading to unpaid taxes or failed to rectify issues once aware of them. However, they may argue their case by providing evidence that the primary responsibility lies with a former director.
Does settling the debt remove the risk of a PLN?
Settling outstanding tax debts can reduce the risk of receiving a PLN but does not guarantee immunity if HMRC has already found evidence of fraud, neglect, or dishonesty. Directors should engage with HMRC early to negotiate settlements and demonstrate compliance efforts.
Can personal bankruptcy discharge PLN debts?
Personal bankruptcy does not automatically discharge debts arising from PLNs. These debts are treated as personal liabilities due to misconduct and may survive bankruptcy proceedings, continuing to affect an individual’s financial obligations.
Is paying other creditors before HMRC a valid strategy?
Prioritising other creditors over HMRC can be risky and may be considered neglectful behaviour, potentially leading to a PLN. Directors should ensure tax obligations are met promptly to avoid personal liability risks associated with such decisions.
How can I dispute HMRC’s evidence if I believe it’s inaccurate?
Disputing HMRC’s evidence involves gathering documentation and presenting a coherent defence against claims of fraud or neglect. Directors can request an internal review by HMRC and appeal to the First-tier Tribunal if necessary, ensuring all counter-evidence is well-documented and timely submitted.
Next Steps for Directors and Accountants
If you suspect a Personal Liability Notice (PLN) may apply to your situation, it is crucial to act promptly. Consulting a licensed Insolvency Practitioner or a qualified tax specialist can provide the expert guidance needed to navigate these complex issues.
Gather all relevant company financials and correspondence to prepare for discussions with HMRC. Acting swiftly can prevent escalation and potentially mitigate the severity of any notice.
While proactive steps may not always avert a PLN, they can lead to more manageable resolutions and help protect personal assets. Avoid waiting for HMRC to take further action, as this could increase the risk of personal liability.
Taking these steps now ensures you are better positioned to address any challenges that arise, safeguarding both your personal and professional future.
How CompanyDebt Can Help
At Company Debt, our licensed insolvency practitioners offer expert guidance on business rescue and HMRC negotiations. With over a century of combined experience, we’re here to help you explore your options and find the best path forward.
For a free, confidential consultation:
- Call us on 0800 644 6080
- Email info@companydebt.com
Let’s work together to protect your business and secure your future.
The primary sources for this article are listed below, including the relevant laws and Acts which provide their legal basis.
You can learn more about our standards for producing accurate, unbiased content in our editorial policy here.
- Trusted Source – GOV.UK – NICs Personal Liability Notices
- Trusted Source – LEGISLATION.GOV.UK – SSAA 1992 s121C
- Trusted Source – GOV.UK – HMRC National Insurance Manual: Meaning of “officer” (including shadow/de facto)
- Trusted Source – LEGISLATION.GOV.UK – VATA 1994 s61
- Trusted Source – GOV.UK – Disagree with a tax decision or penalty
- Trusted Source – GOV.UK – Appeal to the tax tribunal







