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The HMRC website does not readily offer office locations, preferring to direct people towards telephone and email contact in the first instance.

If you’ve received correspondence about a particular issue, then any contact details will be clearly marked in the letter. Failing that here is some of the key contact information which may be of use:

HMRC Revenue & Customs Tax Problems

How do I Find my HMRC tax Office?

If you’ve received correspondence about a particular issue, any contact information should be clearly marked on the letter in the top right hand corner.

As you can imagine from an organisation as big as HM and Revenue (almost 60,000 employees) they are extremely compartmentalized and you’ll need to contact the right department to avoid wasting a huge amount of time on the phone.

HMRC is currently part of the way through a huge downsizing from a network of 170 national offices to just 13 regional centres. They are also in a process of digital transformation which is why face to face meetings are scarcer than ever before. Always begin with a phone call, as per the numbers below, unless you’ve been summoned to a specific meeting with an HMRC employee.

Key HM Revenue and Customs Office Telephone Numbers

  • Coronavirus – 0800 024 1222
  • Payment Problems (Time to Pay) 0300 200 3835
  • Self-assessment and PAYE for individuals – 0300 200 3311
  • Debt management – 0300 200 3887
  • Tax credits – 0345 300 3943
  • Tax avoidance schemes – 0300 123 8993
  • Corporation Tax – 0300 200 3410
  • National Insurance General enquiries – 0300 200 3500
  • General advice on making tax payments – 0300 200 3500
  • Confirm identity of field force officer – 0300 200 3862
  • International debt (MARD) – 0300 053 8932
  • General VAT Enquires – 0300 200 3700
  • The Construction Industry Scheme – 0300 200 3210

What are the HMRC (Inland Revenue) Office Locations?

Postal Addresses

In other cases, the following addresses may be useful. You don’t need to include a street name, city name or PO box when writing to these addresses.

Corporation Tax Services
HM Revenue and Customs
BX9 1AX

National Insurance Contributions
National Insurance Contributions and Employers Office
HM Revenue and Customs
BX9 1AN

NIC and Employer Complaints
HM Revenue and Customs
BX9 1A

PAYE, Self-Assessment, Capital Gains Tax, Inheritance Tax
HM Revenue and Customs
BX9 1AS

PAYE and Self-Assessment Complaints
HM Revenue and Customs
BX9 1AB

VAT
VAT Written Enquiries Team
HM Revenue and Customs
Alexander House
21 Victoria Avenue
Southend-On-Sea
SS99 1BD

Other addresses can be found on gov.uk.

Can I Visit an HMRC Office?

HMRC generally prefer that you visit their offices only with a prearranged appointment. Contact should be routed, in the first instance, through the telephone numbers we’ve provided.

Their offices can also visit you at your own location, for those who need a face to face appointment.

How do I Contact HMRC?

HMRC’s website contains a detailed list here of further contacts.

Need Help

Whatever tax issues you’re experiencing, we’re one of the UK’s most experienced debt relief teams, offering a confidential, free initial consultation on 08000 746 757. We can advise on any aspect of HMRC Debt Management.